Because every paw parent has questions — and honestly, we rate that. Here are the most common ones.

General FAQs

Do you offer a meet & greet before booking?
Absolutely. We highly recommend an initial meet & greet so you and your pet can get comfortable with us before services begin. First sniffs matter.

What pets do you care for?
We care for dogs, cats, birds, guinea pigs, rabbits, and other small pets. If you have a unique pet, just ask — we’re always happy to chat.

Are you insured?
Yes — we are covered by third-party public liability insurance for added peace of mind.

How do I book?
Simply contact us with your dates and service needs. We’ll confirm availability, discuss details, and guide you through the next steps.

Wedding Chaperone & Engagement Photoshoots FAQs

Can my pet really be part of my wedding day?
Absolutely. That’s the whole vibe. We help include your pet in ceremonies, photos, guest greetings, ring bearer moments, and special appearances tailored to your plans. Based on common event pet-care services, packages often include transport, supervision, hydration, handling, and aftercare.

What if my dog gets nervous or overwhelmed?
Your pet’s comfort comes first. We monitor stress signals and can provide breaks, quiet time, treats, or shorten their involvement if needed. Similar services note adapting plans for anxious dogs and keeping participation manageable.

Do you only help with dogs?
Dogs are the most common wedding guests, but if your cat, rabbit, or other pet is suitable for a controlled event setting, reach out and we’ll discuss options.

Can you transport my pet to and from the venue?
Yes, transport can be included depending on the package and location.

Do I need to pay a deposit?
Yes — a 20% deposit is required to secure wedding chaperone and engagement photoshoot bookings.

What if it rains on the day?
No stress. We’ll work with you and your photographer to adapt plans, find sheltered areas, and keep your pet safe and comfortable.

House Sitting FAQs

How does house sitting work?
We stay in your home so your pet can remain in their familiar environment, routine, and comfort zone while you’re away.

Do you stay overnight?
Yes — house sitting includes overnight care unless otherwise agreed.

Do you water plants or bring bins in?
Basic household tasks like bins, mail, and plants can be included by arrangement.

What is the deposit?
House sitting requires a 50% deposit to secure your booking dates.

Can you send updates?
Absolutely. Expect cute updates, photos, and check-ins while you’re away.

Boarding FAQs

Where will my pet stay?
Your pet stays in a safe, loving home environment with plenty of care, supervision, rest, and playtime.

What should I bring?
Food, bedding, medication, favourite toys, and anything that helps them feel at home.

Do you take multiple pets at once?
This depends on availability, temperament matches, and your pet’s needs. Ask us when booking.

What is the deposit?
Boarding requires a 50% deposit to secure your dates.

Drop-In Visit FAQs

How do drop-ins work?
We visit your home to care for your pet while they stay comfortable in their own space.

How long is each visit?
Our standard package is two visits per day, with 15 minutes per visit (30 minutes total daily), including feeding, fresh water, toilet break/litter check, cuddles, and playtime.

Can you give medication?
Yes, depending on the medication type and your pet’s temperament. Please discuss this before booking.

Do drop-ins require payment upfront?
Yes — drop-in visits require full payment at the time of booking.

Still Have Questions?

We’re always happy to chat. Reach out anytime and we’ll help find the best care option for you and your pet.